Services

CRM & business process optimization

Process audits, custom CRM systems and automation: sales pipelines, document flow, integrations with telephony, mail and warehouse.

Order with a fixed estimate after a free brief, contractually guaranteed outcomes and a 24-hour reply.

About this service

First — an audit and process map: where deals and hours leak away. Then we build a custom CRM for your exact scenario — pipelines, tasks, document flow and telephony/mail/warehouse integrations. Routine disappears and deals move on their own.

  • What’s included
  • Process audit & mapping
  • Custom CRM on React/Vue
  • Integrations: telephony, mail, API
  • Dashboards & reporting

What you get

01

Less manual work

Automated tasks, email templates and triggers remove routine and human error.

02

Transparent pipelines

See every deal stage and bottleneck in real time — not buried in spreadsheets.

03

All data in one place

Telephony, mail, stock and deals converge into one system with dashboards.

Technology stack

  • React
  • Vue
  • Node.js
  • PostgreSQL
  • REST / WebSocket
  • Telephony / email APIs

Why DEXA

  • A CRM shaped to your process
  • Integrations with existing systems
  • Roles, permissions and activity audit
  • Reporting & analytics for managers
FAQ

Answers before you ask

Prices, timelines, support and AI — the eight questions every client asks first.

tap a question to read the answer

How much does a website cost?
DEXA replies 01

Landing pages start at ₴45,000, corporate sites at ₴120,000, online stores at ₴150,000, custom CRM at ₴180,000, redesign at ₴60,000 and AI integration at ₴120,000. We quote an exact price after a free discovery call — it depends on functionality, languages and integrations. All pricing is transparent and fixed in the contract.

What are the timelines?
DEXA replies 02

A landing page takes 3–4 weeks, a corporate site 6–8 weeks, complex e-commerce or a web app from 10 weeks. You get a schedule with weekly demos — progress is visible at every stage, not only at delivery.

Will the site actually bring clients?
DEXA replies 03

That is our core KPI. Every project starts with niche and competitor research; we bake in SEO structure, 90+ Lighthouse speed and conversion-first user flows. Average client result: +120% leads in the first 4 months.

Do you support the site after launch?
DEXA replies 04

Yes. The first 30 days of warranty support are free. After that — care plans from ₴12,000/mo: updates, backups, security monitoring, feature work and analytics reports.

Which cities and countries do you work with?
DEXA replies 05

With any. We are an online-first studio: 60% of clients are from Ukrainian cities and abroad (USA, Canada, Poland, Germany and 5 more countries). Everything runs online — time zones are never an issue.

Are SEO and content included in the price?
DEXA replies 06

A technical SEO baseline ships with every project from day one: semantic structure, meta tags, schema.org data, sitemap, speed and responsiveness — the site is ready to rank immediately. Content (copy, photos, translations) is a separate service. We are a development studio, so we do not sell SEO promotion — instead we build sites that never need “fixing later”.

Can AI be added to an existing website or CRM?
DEXA replies 07

Yes — it is a dedicated service line: AI chatbots for your site and messengers, document recognition, autonomous agents on OpenAI or Claude, and CRM integration. Clients save 100+ person-hours a month on routine. Every project starts with a free audit: we show where AI pays off and where plain automation is enough.

Can we edit SEO texts and prices on the site ourselves?
DEXA replies 08

Yes, when the site runs on a headless CMS (Strapi, Payload, Sanity): copy, products, prices and pages are edited in the admin panel without a developer, and changes go live in minutes. That is why we bake a CMS into almost every project — marketing should not wait on dev tickets.

How we work

Six steps from idea to launch — sequential, transparent and predictable.

  1. Brief & analytics

    1–3 days

    We study your business, competitors and audience. Define goals and success metrics.

    • Goals & metrics
    • project map
    • scope
    • estimate
  2. Prototype & design

    1–2 weeks

    We design the structure, create the UI concept and approve the visual language.

    • UX prototype
    • UI concept
    • design system
    • responsive
  3. Development

    2–8 weeks

    Layout, code, content. Weekly progress demos keep you in the loop.

    • Frontend
    • business logic
    • integrations
    • headless CMS
  4. Testing & QA

    3–7 days

    We check on real devices and browsers, fix edge cases and bring speed into the green.

    • Cross-browser QA
    • Core Web Vitals
    • automated tests
    • a11y
  5. Launch

    1–2 days

    We deploy to production and connect the domain, SSL, analytics and monitoring.

    • Deploy
    • domain & SSL
    • analytics
    • 301 redirects
    • SEO base
  6. Growth & support

    ongoing

    We keep growing the product: new features, A/B tests, speed improvements and 24/7 support.

    • Iterations
    • A/B tests
    • speed & conversion
    • monitoring
    • support