A website chat that sends enquiries straight into your Telegram
A visitor writes on your site — you see it in Telegram and reply from there, in an ordinary chat. An AI picks up routine questions from your own price list while you are busy. No separate operator panel.
A visitor will not wait
Evening, weekend, lunch — exactly when a person is ready to write and no manager is around. “Any slots left?”, “how much?”, “how do I pay?” hangs, and the buyer goes where someone answered faster. DEXA Chat closes that gap: an AI replies at once from your price list, and anything harder lands in your Telegram with the whole history, not from scratch.
How it works
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The visitor writes
An ordinary chat window on your site — in your style, with no third-party branding.
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The AI answers first
Routine questions (price, services, delivery, how to book) from your knowledge base. Anything unfamiliar it hands to a person.
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A topic in Telegram
Each client gets their own topic in the group: chat, form enquiries, photos and files gathered in one place.
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You reply from there
From your usual Telegram, anyone on the team. The client sees the answer on the site or in the messenger.
What it does
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One topic per client
The history is not scattered across chats and email — the whole thread sits in one place.
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AI on your knowledge base
It answers with your business’s own prices and terms, not generic phrases.
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Photos, files, location
A client sends a photo — it lands in the same topic with the conversation.
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Forms and mail go here too
A contact-form enquiry and an email fold into the same Telegram topic.
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Notifications
Push and sound so a new enquiry is not missed even on a day off.
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Anti-spam and limits
Files and messages are rate-limited so spam does not flood the channel.
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A light widget
Not a heavy third-party script — built into the design, it does not slow the site.
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Run from your own Telegram
No separate app and no training staff on a new panel.
Comparison
Who it fits
- Sole proprietors and specialists: a psychologist, doctor, technician, lawyer
- Booking services: salons, clinics, car service
- Instagram brands and small stores
- Any business that already lives in Telegram
Plans
Form enquiries are free on every DEXA site.
Chat
- A site chat in your style
- Everyone replies from Telegram
- Photos, files, anti-spam
- No operator limit
Chat + AI
- Everything in “Chat”
- AI answers from your knowledge base
- Hands the thread to a manager
- Up to 1,500 AI replies a month
Or buy it
A one-off licence from $289 (₴12,000), plus from $4 (₴150)/mo for hosting. Over ~2–3 years it works out cheaper than a subscription; after that you only pay for hosting.
Connecting it to a site you already have
Not a DEXA site? We place the widget on WordPress, Tilda, Horoshop, any HTML: from $72 (₴3,000) for “Chat”, from $169 (₴7,000) with AI and a knowledge base. On DEXA sites it is free.
Already included in larger builds
On DEXA projects from $1,446 (₴60,000) and up, “Chat + AI” is included in the price while the site is on DEXA hosting or support. A card page and a landing are by plan.
Just try it
The chat button in the bottom-right corner is DEXA Chat itself. Write something: our assistant will answer, and hands anything harder to a person.
Common questions
Where are the chats and data stored?
The thread lives in your Telegram group and on DEXA’s server. The client base and the access are yours; you can leave at any time.
How many managers can connect?
As many as you like. Replies come from Telegram, so the whole team sees the topics and joins for free — you pay per business, not per operator.
What if the AI does not know an answer?
It does not invent one: it hands the thread to a person and keeps the question. Over time the knowledge base grows with what people ask most.
Which languages does the chat speak?
Ukrainian, Russian, English — the visitor’s language is taken from the settings, just as on the site.
Can you connect it to my WordPress/Tilda?
Yes, as a standalone installable widget: from $72 (₴3,000) for the chat, from $169 (₴7,000) with AI and a knowledge base.
Will it slow my site down?
No. Unlike heavy third-party scripts, our widget is built in and light; we check speed before handover.
Don’t know where to start? Let’s build the brief together
Answer a few questions and our builder assembles a complete, ready-to-share project brief — with a realistic budget range calculated from our real packages. Take it to us or to any studio.
~3 minutes · no email required to view your estimate
- 6 guided steps — goals, scope, design, budget
- Instant price range from real DEXA packages
- Downloadable, print-ready brief (PDF)