We build websites and CRM systems

Honestly, my first reaction to the price was annoyance. A freelancer promised a "turnkey store" for half as much, and before that I had twice ended up with shop windows — products there, payments not. DEXA started with how my stock is counted and where an order actually lands, not with mockups. Four months later conversion is up 180%, and what pleases me most is that orders stopped disappearing in DMs — they all sit in one place. They also didn't vanish after launch: edits go through our Telegram chat, a day or two.

Two London agencies quoted us double and both wanted to start in January. These ones started in November. I was difficult about motion — I wanted parallax on the case page, they talked me out of it, and they were right: on a phone it looked like mush. What mattered to us: the site held 100/100 in Lighthouse through the whole raise, nothing shifted or broke while investors were clicking around, and enquiries from them doubled. And one small thing that is hard to find: at 23:40 our time someone replies within the hour. I checked.

I needed a simple page with online booking — no cosmic architecture. Three weeks, inside the quoted budget. Clients book at night now and my phone stopped blowing up.

What scared us was depending on aggregators even harder: we paid 18% commission on nights we had brought in ourselves from Instagram. For two weeks after launch I kept waiting for someone to write "the booking is broken" — nobody did. Direct bookings are up 2.5× this season, and guests started saying "found you on Google, picked you because of the room photos". We re-shot the photos twice, by the way, and that was on us, not them: the first set was too dark for January. We change New Year prices ourselves, without writing a single line to a developer.

I ordered a site I am not ashamed to link in a client contract. They priced the budget up front and did not inflate it halfway through. Only thing — I wanted a faster reply on weekends; on weekdays it is perfect.

Forty sellers on Instagram and payments reconciled in spreadsheets is not a business, it is heroism. We spent months looking for what marketplace development costs, and almost every answer began with "first an MVP in six months, then we'll see". Here we shipped a unified cart with Stripe Connect in 18 weeks; we did not sleep the night before launch because we were afraid the money would go to the wrong sellers. First year: ₴8.2M in turnover. What I did not expect was that they would price the payback instead of the hours, and tell us we don't need cashback yet.

I am in Manchester and the studio is remote — I braced for timezone chaos and instead they answered in Slack faster than my local contractor. A Next.js store in English without a single glitch. The mailing list grew in the first month.

We argued about "CRM or Excel" for half a year and paid for three tools that could not see each other: deals lived in a spreadsheet, the owner never saw margin, the warehouse wrote to us on WhatsApp. For the first month after launch our managers sabotaged it — they were used to the old way — and DEXA rebuilt the payment screen three times until it was comfortable. Now lead → invoice → shipment → payment is one place and the deal cycle is 35% shorter. A separate pleasure is call recording: we finally worked out which of our managers promised which customer a discount, and on exactly what day.

The main thing is I stopped losing bookings in messengers. The site shows free slots and takes a deposit on its own. The receptionists finally exhaled.

I take half a star off for the API documentation — I had to pull it out of them, they could have been more proactive. Otherwise, on substance. We arrived with a spreadsheet holding all our cargo and no idea what a dashboard like this costs or whether anyone needed it. They priced the budget up front and stayed inside it for four months, even though they broke one sprint themselves by changing statuses a week before the finish line and we spent a week fixing the warehouse integration. Today it is 400+ active users a day, and "where is my cargo" calls are down 70% — you can literally hear it on the floor.

Happy with the work — fast site, enquiries came. I drop a star because the first "About" block did not land at once; we reworked it, though some of that was my edits. After that it went smoothly and the price never changed.

My old page could not even show a portfolio properly. Now clients arrive already warm — they open the link and agree. One downside: I was slow gathering photos and it moved the deadline, but they neither panicked nor fined me for it.

Enrolments jumped the month we launched, and it is the first site my students can actually use on a phone. Being able to update content myself, without a developer, matters to us even more than the design. Half a star because the admin panel was a dark forest to me for the first week until they showed me a couple of videos.

A catalogue of three thousand items that does not melt the server. Search is instant, and the sales reps stopped emailing spreadsheets. They delivered what others kept splitting into "two phases and a price rise".

I wanted animations that feel expensive rather than gimmicky. They got the brief on the first call. And yet load time stayed under a second — I did not believe that was possible with all that motion.

Solid platform, and the 1C integration worked. Half a star off because getting into the admin panel dragged on — partly my fault for not reading the docs on time, but they sent a guide afterwards and the questions stopped. At its core it is a working tool, not a toy.

New patients from the site every week. Beyond the site they set up Google Business and structured data, so we show up properly in local search. When I asked about timelines they gave real ones — not "tomorrow" — and did not hike the price later.

We inherited a half-finished React app that another agency abandoned. DEXA unpicked the mess, refactored it and shipped the dashboard our investors wanted to see. It is hard to find people willing to rescue someone else's code.

A small nonprofit budget, and they respected that: they costed it honestly and even cut features I did not need so the money went to what actually drives donations. No push to "just add a bit more".

Seasonal goods, demand spikes in summer. They set it up so I change prices and stock myself in Sanity, no developer. That alone paid for the project. One thing: at first I was scared of touching the CRM, but they walked me through it step by step.

The work is quality and the team is competent — no joke. Three stars because a project manager changed halfway through and I had to re-explain a few things. The final site is lovely, but the handover had a rough patch. I think they have tightened that process since.

Six locations, six booking pages, one clean system. I came in to migrate off WordPress without losing the blog's Google rankings — the redirects were flawless and traffic did not dip. For a chain that was our biggest headache, and it is gone.

I ordered it not to look pretty but to sell. For the first weeks I doubted the budget, then I saw the average order value climb and the doubts were gone. Communication was to the point, no fluff.

Someone experienced replaced my slow WooCommerce with a fast front-end, and you can feel it on a phone. They put speed and SEO protections into the contract — that was the deciding reason to hand it to them rather than a cheap freelancer.

Online menu, table booking, and I update the dishes myself — which matters because the menu changes every few weeks. Guests say the "appetising photos" do the selling. All calm, no price surprises.

Three weeks before the season, urgent — they took it and did it without drama. Bookings from the site tripled, and they set up analytics so I can see where the money comes from. Only thing: one of my people had to get used to the new admin — but that is on my team, not them.

In short: on time, on budget, the site is alive and brings orders. They did not vanish after launch — small tweaks answered the same day.