CRM · logistics

Cargo tracking and a CRM that end the “where is my shipment” calls

When “where is it” eats managers’ hours and internal spreadsheets have no architecture, we turn it into a product: live maps, a client dashboard and an API.

Indicatively from from $4,300 Timeline: 6–10 weeks
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  • Fixed estimate after a brief
  • Green Core Web Vitals
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A logistics CRM is not about “leads” but about moving units: requests, routes, statuses, documents and client comms in one place, in real time.

Sound familiar?

If this rings true, the system needs to change:

  • Clients call “where is it” because there is no self-service
  • Statuses live in chats and heads, not in a system
  • The manager can’t see load or deviations
  • An internal tool cannot survive growth

What you get

01

Live maps and statuses

The client sees where the cargo is without calling — on our projects that cut “where is it” requests by up to 70%.

02

A client dashboard and a public API

The shipper self-serves and integrates with your TMS through an API.

03

Roles, permissions and history

Manager, driver, dispatcher, client — each sees their own, with a full action log.

04

Dashboards for managers

Load, deadlines and bottlenecks in real time, not in a spreadsheet.

What's included

  • A logistics process audit
  • Live maps and statuses
  • A client dashboard + API
  • Roles, permissions and an audit
  • Reports for managers

Who it is for

  • Freight forwarders and carriers
  • Delivery and courier services
  • Warehouses and fulfillment
  • Service companies with field crews

How we work

Six steps from idea to launch — sequential, transparent and predictable.

  1. Brief & analytics

    1–3 days

    We study your business, competitors and audience. Define goals and success metrics.

    • Goals & metrics
    • project map
    • scope
    • estimate

  2. Prototype & design

    1–2 weeks

    We design the structure, create the UI concept and approve the visual language.

    • UX prototype
    • UI concept
    • design system
    • responsive

  3. Development

    2–8 weeks

    Layout, code, content. Weekly progress demos keep you in the loop.

    • Frontend
    • business logic
    • integrations
    • headless CMS

  4. Testing & QA

    3–7 days

    We check on real devices and browsers, fix edge cases and bring speed into the green.

    • Cross-browser QA
    • Core Web Vitals
    • automated tests
    • a11y

  5. Launch

    1–2 days

    We deploy to production and connect the domain, SSL, analytics and monitoring.

    • Deploy
    • domain & SSL
    • analytics
    • 301 redirects
    • SEO base

  6. Growth & support

    ongoing

    We keep growing the product: new features, A/B tests, speed improvements and 24/7 support.

    • Iterations
    • A/B tests
    • speed & conversion
    • monitoring
    • support

Technology & integrations

  • React / Vue
  • Node.js
  • PostgreSQL
  • Mapbox / maps
  • WebSocket / TMS API

Indicative packages

Custom CRM

from $4,300

Timeline: 6–10 weeks

A more complex case

a custom quote

What drives the budget

  • How many roles and access types
  • Integrations (TMS, ERP, GPS/maps, telephony)
  • Volume of real-time data
  • Whether a mobile dashboard and API are needed
All pricing

Delivered work

Logistics / SaaS

SaaS dashboard for logistics

400+ daily active users

Cargo tracking web app: real-time maps, roles & permissions, public API for company clients.

View the case → Automation / SaaS

Business process automation platform

−280 person-hours of routine per month

A visual process builder on Vue: lead → deal → contract → payment with zero manual steps. 40+ automation templates for clients.

View the case →

All portfolio → About this area →

What we take on

  • A fixed estimate after a brief
  • A process audit before any code
  • Real-time data in one place
  • Post-launch support

Questions owners ask

Will this reduce the number of calls?

Yes. When the client sees the status and location themselves, “where is it” requests drop sharply — on a real project that was minus 70%.

Can you connect to our TMS / 1С?

Yes. We build an API integration with your existing TMS, warehouse or accounting system so data is not duplicated.

Will the client see their order online?

Yes. A shipper dashboard with the current status, documents and history — without calling a manager.

How long does it take to build?

A logistics platform is usually a few months depending on integrations; we give the exact timeline and a fixed estimate after a free brief.

Related solutions

CRM · wholesale & B2B A CRM that runs the wholesale deal from lead to payment
Free tool

Don’t know where to start? Let’s build the brief together

Answer a few questions and our builder assembles a complete, ready-to-share project brief — with a realistic budget range calculated from our real packages. Take it to us or to any studio.

~3 minutes · no email required to view your estimate

  • 6 guided steps — goals, scope, design, budget
  • Instant price range from real DEXA packages
  • Downloadable, print-ready brief (PDF)