AI integration: chatbots & smart automation
AI agents inside your product: a chatbot for your site and messengers, automated request and document handling, smart answers and suggestions. OpenAI, Claude and RAG over your own data — wired into your CRM. And a ready-made DEXA Chat: enquiries and the whole conversation land in your Telegram.
- Lite $723 ₴30,000
- Standard $1,807 ₴75,000
- Premium $3,614 ₴150,000
- Price and timeline fixed in the contract
- The code and domain are yours
- Reply within 2 hours, Mon–Sat 9:00–20:00
Customers write in the evening and at weekends, and you reply in the morning?
Tick what sounds like you
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An answer within a minute
AI answers from your price list and documents at any hour, and hands a hard question to a manager along with the conversation history.
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What your customer sees
- Writes on the site or in Telegram at any hour
- Gets an answer about prices and stock at once
- Moves to a manager when the question is hard
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What runs inside
- AI chat on the site from $24 (₴990)/mo
- AI chatbot in a messenger from $723 (₴30,000)
- Requests handed to the CRM from $361 (₴15,000)
The bundle has no price of its own: each part can be ordered separately, at the price of its tier.
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What you get
- Routine questions close without a manager
- Every conversation is kept with its context
- You see what people ask most
AI closes 40–60% of routine questions without a manager, and the first reply reaches the customer within 1 minute, day and night.
A guide, not a promise: the actual figure depends on your niche, traffic and how fast your team replies.
Who an AI assistant suits
Recognise even one of these and the rest of this page answers that exact case.
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The first line of support is overloaded
The same questions every day: price, timing, order status. A person answers them while the budget goes on shift cover.
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Requests arrive outside working hours
A bot takes the 2 a.m. enquiry, asks the clarifying questions and writes it into the CRM, so the morning does not start from an empty inbox.
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People are reading documents
Scans, photos, PDFs: filling a card, classifying a request, pulling out details — work a model does faster and without fatigue.
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The team is already “trying ChatGPT” in a browser
Copy-pasting answers from a browser is not a process. What you need is your own data, an activity log and a token budget you can see.
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A business that lives in Telegram
Sole traders and specialists, salons, clinics, Instagram brands: no operator cabinet needed — the enquiry drops into a topic and anyone on the team replies from there.
What an AI build includes
This list sits in the estimate and the contract; anything else is agreed separately.
AI integration: chatbots & smart automation
- Price
- from $723 (₴30,000)
- Timeline
- 4–8 weeks
AI saves hours wherever there is a repetitive task that needs language understanding: inbound requests, emails, scanned documents, first-line support. We start with a process map — where AI actually pays off — and embed the agent into your interface and CRM: from MCP integration to custom agents on OpenAI or Claude. Token spend and answer accuracy stay visible — no magic, no overpaying. Beyond a built-to-order bot there is a ready-made DEXA Chat: a lightweight widget on your site, with enquiries from chat, forms and email gathered into your Telegram topic — you pay per business, not per operator.
- An AI chatbot for the site, Telegram and WhatsApp
- Automation of repetitive tasks on n8n / Make
- RAG: answers from your documents, voice and doc recognition
Included in the scope
- A process map: where AI actually saves hours
- A knowledge base built on your documents (RAG)
- A bot on the site, in Telegram and WhatsApp
- Handing a dialogue to a manager with its context
- Workflow automation on n8n or Make
- Text recognition from photos and PDFs
- Request classification and routing
- Integration with the CRM, warehouse and calendar
- Answer rules — and what the bot must stay silent about
- A dialogue log and an accuracy score
- A token-spend dashboard
- A fallback loop: a local model
- Telegram topics: chat, form and email enquiries — in one place
- A lightweight built-in widget instead of a third-party heavy script
What changes after launch
Instant first line
The bot answers routine requests in seconds and escalates the rest to a human with full context — the coverage rate is measured on your own traffic.
Routine without people
Document recognition, request classification, answer drafts and reports — the flow runs itself.
Your data stays yours
RAG on your own store, logging, access roles and a token budget you control. Swap the model in one line.
A ready chat without a build
If you do not need a custom agent, take DEXA Chat: a widget on your site with enquiries from chat, forms and email in one Telegram topic; the AI answers from your own price list. from $9 (₴390)/mo or from $24 (₴990)/mo per business, unlimited operators.
What an AI assistant costs
“From” is the floor, not the quoted amount. The real budget appears after the brief and is fixed in the contract.
from $723 (₴30,000)
One entry point and the same questions every day.
What is included
- One channel: the site or Telegram
- Answers from your own texts and price list
- Handing the dialogue to a person
- Collecting contacts
- We write the copy from your facts
- 2 design rounds
What is not
- RAG over documents is in Standard
- Leads into a CRM is in Standard
30-day warranty · Payment 50/50
After launch: 1 month of Lite care
from $1,807 (₴75,000)
Two channels, documents that hold the answers, enquiries that must land in a CRM.
What is included
- Two channels: the site and Telegram
- RAG: answers out of your documents
- Dialogue history and a report on the questions
- A CRM integration
- We write the copy from your facts
- 3 design rounds
What is not
- Actions in 1C and booking are in Premium
- Viber and further channels as needed
30-day warranty · Payment 30/40/30
After launch: 3 months of Standard care
from $3,614 (₴150,000)
A bot that acts, not only answers: booking, orders, 1C.
What is included
- Every channel (Viber if needed)
- Actions in the CRM and 1C: booking, orders
- Routing enquiries by department
- Conversation and conversion analytics
- We write the copy from your facts
- 4 design rounds
What is not
- It replaces no process: the bot works inside your CRM and 1C
- A system of record of your own belongs to CRM
30-day warranty · Payment 30/40/30
After launch: 6 months of Premium care
What moves the price
- How many channels the agent serves
- How clean your documents are as a knowledge base
- How many system integrations
- Dialogue volume — and with it the token spend
- Whether voice recognition is required
- A cloud model or a local loop
Paid separately
- Model API cost — on your tariff and your own account
- Telephony numbers and messenger-platform subscriptions
- Preparing the knowledge base when there are no documents yet
- Rented GPU for a local model
- Ad budget: AI handles demand, it does not create it
- Further development and supervision after the warranty
- A ready chat on subscription instead of building a bot — from $9 (₴390)/mo
An AI assistant or a live manager
AI is neither magic nor a mandatory line item: below is when it genuinely pays off, and when a person is enough.
| Criterion | A person in chat | A scripted bot | An AI agent on your data |
|---|---|---|---|
| Answers at 2 a.m. | A person in chat Usually not | A scripted bot Yes, inside the scenario tree | An AI agent on your data Yes, with your documents as the base |
| Questions in free language | A person in chat Yes | A scripted bot Only the keywords you defined | An AI agent on your data Yes, with an accuracy score and a log |
| What you pay | A person in chat Hours and human mistakes | A scripted bot A subscription to the service | An AI agent on your data Tokens, with the price visible on a dashboard |
| When something goes wrong | A person in chat A person asks again | A scripted bot No answer outside the script | An AI agent on your data Rules, escalation to a manager, a log |
| When this is the right choice | A person in chat A handful of requests a day | A scripted bot Standard questions, a rigid hierarchy | An AI agent on your data High volume, documents exist, the routine repeats |
What we write into the contract
This list sits in the estimate and the contract — the manager repeats it on the call too.
A project starts at $506 (₴21,000)
Discuss the terms- A fixed estimate after the free brief
- Payment in stages 30/40/30, 50/50 on Lite
- Dated stages and a delivery date
- The warranty is 30 days, 60 on the corporate Standard and 90 on the Premium — defects free of charge, changes outside the tier billed separately
- Domain, hosting, code and access registered in your name
- Revisions built into each stage: the layout is approved before it is coded
- Agreement, invoice and act — the pack your accountant asks for
How we work
Six steps from idea to launch — sequential, transparent and predictable.
Brief & analytics
We study your business, competitors and audience. Define goals and success metrics.
- Goals & metrics
- project map
- scope
- estimate
Prototype & design
We design the structure, create the UI concept and approve the visual language.
- UX prototype
- UI concept
- design system
- responsive
Development
Layout, code, content. Weekly progress demos keep you in the loop.
- Frontend
- business logic
- integrations
- headless CMS
Testing & QA
We check on real devices and browsers, fix edge cases and log the speed figures in a report.
- Cross-browser QA
- Core Web Vitals
- automated tests
- a11y
Launch
We deploy to production and connect the domain, SSL, analytics and monitoring.
- Deploy
- domain & SSL
- analytics
- 301 redirects
- SEO base
Growth & support
We keep growing the product: new features, A/B tests, speed improvements and a support plan with defined response times.
- Iterations
- A/B tests
- speed & conversion
- monitoring
- support
DEXA projects
Solutions for a specific job
Ready-made scenarios for your case — with examples and indicative pricing.
- E-commerce · marketplaces Marketplace development, turnkey See the solution
- CRM · wholesale & B2B A CRM for wholesale: the deal run from enquiry to payment See the solution
- Websites · hospitality A website for a hotel that takes bookings around the clock See the solution
- E-commerce · beauty A cosmetics store that carries the buyer to checkout See the solution
- CRM · logistics A CRM for logistics: cargo tracking that ends the “where is my shipment” calls See the solution
- Websites · finance A website for fintech and investment firms: trust and stability See the solution
- Site-card · legal services A lawyer’s site-card that shows the specialisation See the solution
- Landing · auto service A car service website that fills the schedule See the solution
- Websites · healthcare and dental A clinic website: booking a doctor without a call See the solution
- Websites · beauty salons A beauty salon website where clients book themselves See the solution
- Websites · restaurants and cafés Restaurant website: menu, table booking and banquets See the solution
- Websites · online schools and courses Online school website: courses, syllabus and cohort sign-up See the solution
- Websites · psychologists and therapists A psychologist website: clients book without hesitating See the solution
- Websites · real estate agencies Website and CRM for a real estate agency See the solution
- Websites · construction and renovation Construction company website: projects, calculator and quotes See the solution
- Websites · travel agencies Travel agency website: tour search, last-minute deals and matching See the solution
- Websites · cleaning Cleaning company website: price, time and payment without a call See the solution
- Websites · barbershops Barbershop website: book your barber without calls or DMs See the solution
- Websites · kindergartens Private kindergarten website: parents see prices and book a tour See the solution
- Websites · driving schools Driving school website: the course price before a call and online group sign-up See the solution
Questions about AI for business
What people ask about this product specifically — price, timeline and where responsibility sits.
Hi! I’m from the DEXA team. Pick a question — I’ll answer right away, no “a manager will call you back”.
Do you build Telegram bots for business?
Yes. A Telegram bot answers clients from your price list and documents, books or takes orders and passes the request to a manager.
The same bot can also run in the chat on your site. Price — from $723 (₴30,000).
How do I get website requests in Telegram?
The form and chat on the site send each request to your Telegram at once: name, phone, what is needed and which page the person came from.
The request also lands in a sheet or CRM, so nothing gets lost in messages.
What does an AI chatbot cost?
A single-channel bot over your knowledge base is from $723 (₴30,000), in 4–8 weeks.
An agent that lives in several channels, reads your documents and writes into the CRM is from $1,807 (₴75,000).
How many requests does the bot close?
That is the only number that matters, and it cannot be named before we see your data.
We count on a real sample of your enquiries: which questions are routine, which need a person — and we set a target we measure weekly after launch.
Can the bot take payment inside the chat?
Yes, through your own bank’s payment provider: LiqPay, WayForPay, Fondy, monobank.
The money lands on your account; the bot only initiates the payment and records the result on the order card.
Is it safe to send data to a model?
You choose the loop: a cloud API under a confidentiality agreement, or a local model on rented GPU.
In the first case we configure exactly what leaves in the request, in what shape, and log it.
Will the bot invent answers?
It will, if you allow it.
That is why the brief carries rules: answer only from the knowledge base, ask again, escalate a human off-topic — plus a dialogue log where those cases are visible.
What does it cost to keep the bot running?
The main line is tokens, i.e. the real volume of conversations, and it shows on the dashboard.
After that: hosting and, if needed, a care plan that updates the knowledge base and tunes the answers.
Telegram chatbot price: how much does a bot cost?
Lite — from $723 (₴30,000): one channel, answers from your texts. Standard — from $1,807 (₴75,000): two channels, answers from documents, CRM.
Premium — from $3,614 (₴150,000).
AI assistant for business: what can it do and what can it not?
It answers common questions from your data and hands complex ones to a person.
It does not invent answers: if the base has no answer, it passes the dialogue to a manager and saves the question.
Can I take a ready chat instead of building a bot?
Yes.
DEXA Chat is a ready-made widget on subscription: from $9 (₴390)/mo without AI or from $24 (₴990)/mo with an AI that answers from your own price list.
Enquiries and the whole conversation land in your Telegram, priced per business, not per operator.
How is DEXA Chat different from the chat in telephony and call-tracking services?
Telephony is stronger where calls and call tracking are what you need.
DEXA Chat takes on something else — the site, the chat and the enquiries gathered in one Telegram topic, with no per-operator fee.
Can you connect the chat to my WordPress or Tilda?
Yes, as a standalone installable widget: from $72 (₴3,000) for the chat and from $169 (₴7,000) with AI and a knowledge base.
On DEXA sites we connect it free.
How many managers can be added, and where do the conversations live?
As many as you need: the reply comes from Telegram, so the whole team sees the topics and joins free.
The thread lives in your Telegram group and on the DEXA server; you can leave at any time.