Product screens 08
- 01 Home page with tour search
- 02 Last-minute deals
- 03 Destination pages
- 04 Sightseeing tours
- 05 Tour matching
- 06 Instalments
- 07 Reviews
- 08 CRM: leads and travellers
A website for a Lviv travel agency where travellers search tour operators’ tours themselves, see last-minute deals and ask for a matched selection, while the agency gets leads in the CRM with budget and dates and replies within 15 minutes.
- Tour search Travellers search tours from dozens of operators right on the agency site, with prices accurate to the minute.
- No stale deals A manager adds a deal with a departure date, and after it the deal leaves the site automatically.
- Matching and CRM The matching form creates a CRM lead with a responsible manager and a Telegram reminder.
- Instalments Bank instalments at no extra cost, contract and voucher online.
The agency’s four managers sold tours through Instagram, Viber and the phone. Last-minute deals went into stories, and within a day half were sold, so people kept writing about tours that no longer existed. Every “something by the sea in November” request was worked out from scratch in chat, and replies got lost between messengers. The website was a contact page, so Google found the agency only by name, and travellers compared prices on tour operators’ sites and bought there.
We built a company website on the Lite plan. The first screen has a tour search connected through the tour operators’ widget: destination, departure city, dates, nights and travellers, with live prices. Managers add last-minute deals in Sanity with a departure date, and once it passes the deal leaves the site by itself. A matching form collects budget, dates and wishes, and the request lands in the CRM with the responsible manager and a Telegram reminder. Instalments go through a bank, and the contract and voucher arrive online. Destination pages for searches like “Egypt tours from Lviv” work for search.
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Before Last-minute deals in stories, half already sold.
After Deals on the site disappear by themselves after departure.
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Before Every request worked out from scratch in chat.
After The matching form collects budget, dates and wishes up front.
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Before Leads lost between Instagram, Viber and the phone.
After Every lead in the CRM with a manager and reminders.
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Before Google finds the agency only by name.
After Destination pages for what travellers search.
03 · The client’s path
How a person moves through the product, from the first step to the result the business needs.
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Searches for a tour
Picks destination, dates and departure city in the first-screen search.
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Checks last-minute deals
Discounted tours departing in the next two weeks.
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Asks for matching
Budget, dates, travellers and wishes in a form instead of chat.
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Gets a selection
The manager sees the lead in the CRM and sends three options in Telegram.
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Pays in instalments
Through a bank at no extra cost; the contract and voucher arrive online.
04 · What is inside the project
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Tour operator search on the first screen with live prices
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Last-minute deals with a departure date that leave the site on their own
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A tour matching form: budget, dates, travellers and wishes
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Leads in the CRM with a responsible manager and Telegram reminders
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Instalments, contract and voucher online
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Destination pages for Google search
Within the first 2–3 months, 30–40% of requests arrive with a budget and dates, the first selection reaches the client in 15–20 minutes instead of hours, and messages about already sold deals all but disappear. A guideline, not a promise.
05 · Architecture
How the product is put together: from what the user sees to the data and services behind it.
- User Opens the site on a phone or a computer
- Interface What a person sees and taps
- Astro
- Logic Rules, roles and scenarios
- Telegram Bot API
- Monobank
- Data & integrations Where the data lives and what the product talks to
- Sanity
06 · How a project like this is built
Total: 5–6 weeks- Brief & research Goals, audience, page structure and what the product must do
- UX/UI design Prototype, design of the key screens and the mobile version
- Development Front end, CMS, integrations and animation
- QA & launch Device testing, speed, SEO groundwork and launch
Typical phase split for a project of this size
07 · Services in this project
- A corporate website, turnkey, from 5 pages · Lite A company website with bespoke design and motion: services, cases, team, languages and an admin panel. We build the structure around what your clients search for on Google.
- Price
- from $1,325 (₴55,000)
- Timeline
- 3–4 weeks
- CRM development and business process automation Three rungs: process automation on ready services, a custom CRM built around your scenario (pipelines, tasks, documents) and a CRM with an AI module. Telephony, mail and warehouse integrations.
- Price
- from $2,410 (₴100,000)
- Timeline
- 4–8 weeks
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